Terms of Service

1. Agreement to These Terms

These Terms of Service form a legal agreement between you and Dash Social Limited, a company in the United Kingdom. Downloading Dash App, opening an account, accessing the service, or purchasing a subscription means that you accept these Terms and, where relevant, our Privacy Policy, Child Safety Standards, and Paid User Agreement.

You must affirmatively accept these Terms before creating or uploading user-generated content, including a profile, photo, or message, and you may not bypass or manipulate that consent step. If you do not accept these documents, do not use Dash App. If you act for another person or organisation, you confirm that you have authority to agree on their behalf.

2. Eligibility: Adults Only

We may use Google’s age verification framework together with third-party verification services. If age cannot be confirmed or underage use is suspected, an account may be suspended or deleted.

3. Accounts and Accurate Profiles

• Keep all account and profile information accurate, complete, and up to date.
• You are responsible for protecting your login details and for activity carried out through your account.
• Do not sell, transfer, rent, share, or sublicense an account.
• Do not use a false identity, impersonate someone else, or misrepresent your age, location, intentions, or relationship status.
• To remove your account, follow Me - Setting - Delete Account or use the public deletion request page.

4. What Dash App Provides

Dash App helps adults meet people, build friendships, and date locally or around the world. Available functions may include profiles, avatars, nicknames, personal pages, matching, private chat and messaging, stranger-social tools, location-based discovery, and VIP benefits.

We do not promise a match, a compatible connection, a relationship, or any other dating result. An online service cannot guarantee another user’s identity, intentions, availability, or offline conduct.

5. Your Content and the Licence You Grant

You continue to own the profile details, photographs, messages, and other material you submit. To run and protect Dash App, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, transmit, moderate, translate, and otherwise use that material as reasonably required to operate, improve, secure, and provide the service.

You confirm that you have the necessary rights to submit your content and that it does not breach the law, another person’s rights, these Terms, or our safety policies.

Private messages are not public posts. However, messages and associated data may be reviewed, retained, or disclosed when necessary for moderation, user safety, child protection, fraud prevention, support, legal compliance, reporting, or enforcement.

6. Conduct That Is Not Allowed

You must not use Dash App to:

• Harass, threaten, stalk, bully, exploit, blackmail, abuse, or intimidate another person.
• Contact, solicit, groom, exploit, sexualise, or endanger a minor.
• Upload, seek, distribute, or promote child sexual abuse material, non-consensual sexual material, or intimate images shared without consent.
• Post pornography or sexually explicit content intended primarily for sexual gratification, or use Dash App to promote sexual content or services.
• Create a fake profile, impersonate someone, misrepresent your identity, or run a scam.
• Promote hatred, violence, terrorism, self-harm, unlawful conduct, fraud, or discrimination.
• Disclose someone else’s private information without permission.
• Use bots, scraping, automated account creation, reverse engineering, or unauthorised extraction of data.
• Disrupt or compromise the security, integrity, availability, or proper operation of Dash App.
• Use the service for commercial solicitation, compensated sexual activity, paid companionship, escort or “sugar dating” arrangements, trafficking, requests for money, phishing, or off-platform transactions.

7. Safety, Review, and Enforcement

Safety risks may be detected and investigated using automated systems, reports from users, human review, third-party safety services, and manual investigation. Depending on the circumstances, we may remove material, limit functions, request verification, issue a warning, suspend or permanently ban an account, block a device, retain evidence, or notify authorities.

Dash App provides separately labelled controls to report content or a user and to block a user. Blocking stops or limits further interaction but does not automatically submit a report; reporting asks our moderation team to review the issue. We review reports in a timely manner and may consider the reported material, context, account history, and relevant safety signals. Deliberately false or malicious reports are prohibited.

Action may be taken without advance notice when waiting could create legal, security, safety, or abuse risks. When applicable law requires it, we provide the affected user with a clear reason for a content or account restriction and a route to challenge the decision. Appeals may be sent to [email protected].

For users in the European Union, reports that identify content believed to be illegal may be handled through the notice-and-action process required by the Digital Services Act. We will acknowledge and decide sufficiently detailed notices, communicate the outcome where required, and provide information about available internal complaints, certified out-of-court dispute settlement, or the relevant national Digital Services Coordinator.

8. VIP and Paid Services

Dash App may make VIP subscriptions available through Google Play in-app billing. Pricing, renewal, cancellation, refund, and other subscription conditions appear in the Dash App Paid User Agreement. Additional Google Play terms may also govern your transaction.

9. Privacy

Our Privacy Policy describes how we handle account and profile details, private messages, precise GPS location, advertising identifiers, Kochava analytics information, age-verification signals, and subscription metadata.

10. Service Availability and Changes

Any part of Dash App may be changed, suspended, or discontinued. We may also revise features, usage limits, eligibility requirements, subscription benefits, or safety controls. To the extent allowed by law, we are not responsible for interruptions, errors, delays, or periods when the service is unavailable.

11. Ending Your Use or Your Account

You can stop using Dash App whenever you choose and can delete your account from within the app. We may suspend or terminate an account that breaches these Terms, creates a safety concern, fails age verification, misuses the service, infringes rights, or creates legal exposure for Dash App or its users.

Ending an account does not prevent us from retaining records as described in the Privacy Policy, enforcing our rights, protecting users, complying with law, or collecting unpaid amounts.

12. Disclaimers and Limits on Liability

To the fullest extent permitted by law, Dash App is supplied “as is” and “as available.” We do not promise uninterrupted, error-free, or completely secure operation, and we do not guarantee that another user will be honest, safe, compatible, or available.

Dash App is not an emergency, law-enforcement, identity-verification, or location-tracking service. Age or identity checks do not guarantee a person's identity, criminal history, or intentions, and you should not assume that a member has undergone criminal background screening unless Dash App expressly states that for that member. Location information may be delayed, approximate, or changed by a user or device. Use independent judgment, keep early meetings public, tell someone you trust, arrange your own transport, and contact emergency services if anyone is in immediate danger.

Sexual activity without freely given consent is prohibited by these Terms and may result in civil or criminal liability. Use the in-app reporting tools for misconduct arising from use of Dash App; do not rely on a report to Dash App as a substitute for contacting emergency services or law enforcement.

To the maximum extent allowed by applicable law, Dash Social Limited is not liable for indirect, incidental, special, consequential, exemplary, or punitive loss; lost profit or data; injury caused by another user; or interactions that take place offline. This provision does not exclude liability that applicable law does not allow us to exclude.

13. Regional Rights and Mandatory Protections

Mandatory local law prevails. Nothing in these Terms excludes, restricts, or waives a consumer, privacy, safety, contract, or platform right that cannot lawfully be excluded. A disclaimer, liability limit, London forum clause, or class-action waiver applies only to the extent enforceable where you live.

• United States: Federal and state consumer, privacy, automatic-renewal, online-dating, and safety laws remain available where applicable. California users may access dating-safety information and a means to report another user's behaviour through the safety provisions above and the in-app tools.
• Canada: Rights under applicable federal and provincial consumer and privacy laws are preserved. Any choice-of-law term does not prevent a Canadian resident from relying on mandatory protections in their province or territory.
• United Kingdom: The Consumer Rights Act 2015 and other mandatory rules concerning digital content, services, fair terms, cancellation, and remedies continue to apply. Nothing here removes a right to services performed with reasonable care and skill or another non-excludable remedy.
• European Union, EEA, and applicable Schengen markets: Mandatory consumer law, GDPR protections, and Digital Services Act rights are preserved where applicable. EU users may report illegal content, receive required explanations for moderation decisions, and use available complaint or judicial channels. Local courts and statutory withdrawal or remedy rights remain available where the law provides them.
• Australia and New Zealand: Australian Consumer Law guarantees and rights under New Zealand's Consumer Guarantees Act and Fair Trading Act cannot be displaced by these Terms. Services must meet applicable statutory standards, and remedies may include re-performance, cancellation, refund, or compensation depending on the circumstances.

14. Governing Law, Courts, and Class Actions

The laws of England and Wales govern these Terms, except where mandatory local, consumer, privacy, or platform law requires otherwise. Subject to rights that cannot be waived, disputes concerning Dash App will be heard by courts in London, United Kingdom. If the law where you live gives you the right to bring a claim in your local courts, this clause does not take that right away.

Class action waiver: Where legally enforceable, you and Dash Social Limited agree to pursue claims individually, rather than through a class, collective, representative, consolidated, or private-attorney-general action. Rights that cannot lawfully be waived are not affected.

15. Contact