This page is the public account-deletion resource for Dash App. It explains both request routes, what the request covers, and why a limited record may sometimes need to be retained.
1. Choose a Deletion Option
In Dash App
Open Me - Setting - Delete Account and follow the confirmation steps. This is the fastest route when you can still sign in.
Without the app
If you cannot sign in or no longer have Dash App installed, submit a request by email. You do not need to reinstall the app or create a new account.
2. What to Include
Use the subject line Dash App Account Deletion Request. Send the request from the email address connected to the account when possible, and include the profile nickname or another account identifier that helps us locate the correct account.
We may ask for limited additional information to verify that you control the account. Never send your password, full payment-card details, or a copy of a government ID unless we specifically explain that a lawful and secure verification step requires it.
3. Data Affected by Deletion
Account deletion removes or de-identifies the personal data associated with the account from active Dash App systems, including account and profile details, photos under our control, messages and interaction records under our control, device and usage identifiers, precise-location records, verification status, and VIP entitlement metadata, except for the limited records described below.
We also instruct service providers that process personal data on our behalf to delete or return their copies unless they are legally permitted or required to retain them.
4. Limited Retention
Deletion from active systems begins promptly after a valid request is confirmed. Protected residual copies may remain in backup cycles for up to 90 days.
We may retain limited safety, moderation, child-protection, fraud, transaction, tax, dispute, and legal records for longer when needed to protect users, prevent repeat abuse, comply with law, or establish, exercise, or defend legal claims. Those records are isolated and used only for the permitted reason.
5. Cancel Google Play Separately
Deleting your Dash App account does not automatically cancel a Google Play subscription.
To stop the next VIP renewal, visit the Google Play Subscription Center. If you want both outcomes, cancel the subscription and submit the account-deletion request.
6. Contact
Dash Social LimitedUnited Kingdom
Email: [email protected]
We will confirm or respond to a valid request within the period required by applicable law. See the Privacy Policy for other privacy rights and request options.